Social Work

2020-2021 Service Update:

Psychosocial Services
Mark R Wilder MSW-R
Mark is a clinical social worker & counsellor, qualified with a general postgraduate registration degree and a specialist post-registration higher degree in social work. He operates in private practice as the owner of Psychosocial Services near Wollongong in NSW. Mark subsequently has 25 years various general and clinical experience and also responds to off-site critical incidents for an EAP multinational more recently. Main service areas invlude:
* Loss, Grief & Trauma Counsellor
* CBT for Anxiety & Mood
* EAP and CI-D
* NDIS Provider
* Reports & Assessments
* Suicidality Consultancies
* Drug & Alcohol Addiction Education
* Supervising Social Worker
* Clinical Case Coordinator
* Intake, Referral & Advocacy Services
*Behaviour Counselling & psycho-education
*Peer Support

*For more information please don’t hesitate to make contact by calling or texting us on 0433462463. Saturdays 9:00am-6:00pm…!

Social Work


Psychosocial Services provides a variety of services related to social work and counselling related consultation. These services range from consults to assist individuals, families, groups, organisations and communities. More specifically the service specialises in grief & loss, trauma counselling, CBT for high prevalence anxiety, mood and related problems, participates widely regarding issues to do with suicidality, like alternatives to ED, community capacity building, lived experience and personal services in this regard. We also assist in the preparation of technical reports to assist with the readiness of claimants. Psychosocial services is active in social media and have offices in Sydney and the Illawarra areas of New South Wales, Australia. We are an Accredited Member of the Australian Association of Social Workers (AASW) and other related associations, such as Australian Centre for Grief & Bereavement (ACGB), Australia and New Zealand Mental Health Association (ANZMHA) and are internationally active as part of the Association for Contextual Behavioural Science, of which we are a professional member (ACBS-P). More recently Psychosocial Services has become involved in the provision of Employer Assistance Programs, where we provide confidential counselling services, critical incident response & debrief & training services to organisations regarding mental health wellbeing. Psychosocial Services also participates in a philanthropic endeavour to advance provision related to the above and emerging areas of interest to social work, social justice, advocacy and promotes genuine, empathy & warmth as core values to guide our various missions, interests and activities. Please don’t hesitate to make contact should you require further information or have a specific enquiry. Thank you!


Social Work

Safe Space, Middle Ground & Suicidality Tests.

A great deal of work has been going on behind the scenes of what appears to be a growing epidemic of suicidality. It is difficult to make all-encompassing statements amid the crisis because there are always exceptions to such a highly contextual matter.

In addressing the epidemic, a sway of approaches have been applied. For some professional intervention seems indicated. For others it seems being able to speak to others who have variously experienced suicidality is tremendously helpful and interventions that are aimed at assisting all within community to participate in bringing about change and support gain momentum.

For me as a social worker with lived experience of suicidality, it has become clear that there is no one approach, no simple answer or magical words to ensure people who do battle with the crisis will always defeat an adversary that refuses to play fair. One thing I have learned, however, that seems to hold some consesus, is that asking the question and saying the words: ‘are you thinking about taking your life by suicide’, will not directly lead to an event. The same might not be able to be said where we avoid asking the question though.

But we all know it is just not this simple, playing word games, as we battle the tragedy of suicide. Defeating the epidemic is obviously just not a simple effort, despite the fact some very effective models have been identified. The stigma and apparent naivity associated with suicidality still largely exists despite best effort. How one goes about talking to those affected or with those amid the battle is not always as straight forward as we might hope. Often we might erroneously feel tremendous inroads have been made, only to find out how wrong we were.

I have found that talking with a genuine ear, that shows warmth and empathy is a good start. The skill of listening with an active ear, providing genuine support and not judging the content disclosed, is very often a good start though, when we are confronted by what can very often be a very difficult conversation.

Many see suicide as an urge that builds and torments, whilst others see it as a more chronic event, where our psyche is at odds with an external reality. There is no right or wrong, good or bad, blame or shame in a general sense when we encounter someone affected by suicide. Very often placing a person behind lock and key is not the answer, whilst having a simple conversation may miss the mark. It seems the answer lays somewhere between the way we listen and the way we respond – obviously. Assessing the risk can be variously approached, we can look at triggers, history, plans and means but still a guarantee can remain elusive. I think asking what it is that might help does go someway near the middle ground though. Asking the person how they seem to arrive during the lead-up and how they battled the situation in the past also seems to address the middle ground.

Of course stating that we care and are willing to be an open-ear and to be a support may offer more meaningful assistance by comparison to avoidance or disenfranchisement though. For some, the answers might arrive via the trained ear and clinical judgement of a professional, whilst for others simple acceptance of something that hitherto has been very painful, difficult or stigmatising might even save a life. Hopefully some of the broader community based interventions might one day ultimately address the complexities often apparent in the situation, like how the provision of information about the harmful effects of smoking helped once we started talking to youngsters in schools and learning how to variously say no well before confronted, seems to have lead to dramatic modern day reduction in the uptake of smoking.

Maybe one day we will look back upon the present epidemic of suicidality in just such a way as we once did regarding smoking cessation. For now though, it might be wise not to rush to such a conclusion. Ask anyone and it seems few can honestly say they haven’t at some stage with varying frequency, intensity, duration and number – seen killing themselves as the answer to a very difficult life experience. A great deal of harm has been caused unto those who have sought formal help and also for those who have not. I guess by now the reader is starting to realise that the closer we get the further away we seem in the fight against suicide and also regarding support for their loved ones.

Of course suicidality is not a new phenomenon and almost seems to be there, lurking in the background all the while, as part of the human condition. Often love is not enough, yet simultaneously the lack thereof can act as the tipping-point. It seems that getting the balance right, finding common ground, just the right type of support and assisting people to reach-out when necessary is almost as close as we might be going to get for a time. Despite all this and the variousness of everybody’s role in the epidemic of suicidality, we must still maintain a role – whatever it might be – dependent on context, acceptance, willingness to support or not and knowing when to back-off, if we are to maintain vigilance and to find a way ahead that is supportive enough for those variously affected by the epidemic of suicidality, to find the right space, a safe space, their own space so we might begin to turn the tide on suicide.

But please don’t ever give up, don’t let meaninglessness and pain or fear to seek your right kind of help from ever stopping you from allowing suicidality to win. Sometimes amid the worst we can find the best – by leaving ourselves vulnerable, stumble upon resilience and in facing our test or our greatest fear, find the freedom that was there all the while. In doing so, what was once our worst might in future, upon reflection, become our best. Please – please – find the way to be your best. And don’t be afraid to ask others to help with the rest!

I know all too well the toll of this greatest test!

Social Work

The “Gift” & Post-traumatic Loss

It is true that amid the turmoil of traumatic grief that allowing ourselves to experience the pain, finally accept the reality, accepting the unacceptable can lead to new meaning about life and death and in so doing arrive at a place where we see “the gifts” our loved ones leave for us in evidence of their existence. Time and again the notion of “the gift” is met with doubt as we move through the pendulum of moving through life without the physical proximity of those we have lost. Sure enough “the gift” arrives in due course, providing us with a way forward, with meaning, amidst the pendulum of trauma and recovery – where the pain and the shame, the good and the bad, the right and the wrong find its middle ground as remembrance!